Please share your stories with us

People are motivated to action by learning from others through stories. So this is a spot for the community to share stories of Lean thinking applied to NGO and Nonprofit activities, so that NGO/Nonprofit leaders and the funding community can understand the true relevance and value.

To share your own story and photos, please go to "contact us" and follow the directions to submit comments or a document for review.


A Supply Chain of Children

The paper describes the application and adaption of VCA techniques developed in commercial environments to Sathi an Indian charity which is involved in the rescue of runaway children that end up on railway stations in Indian cities. Various challenges are identified, particularly the need to develop appropriate key performance indicators for a child rescue process and the challenges of achieving understanding and acceptance of process orientated thinking in a socially orientated organization. The paper concludes by suggesting that value chain analysis has significant potential benefits in improving the efficiency and effectiveness of operations at Sathi and other similar organizations. It is also suggested that VCA could be of benefit to financial donor organizations in monitoring and evaluating the performance of their recipient charities or non-government organizations.

pdf A Supply Chain of Children


Lean Transformation in Tanzania, Africa

Here’s the first year report on the Lean Transformation in a healthcare system in Tanzania, Africa (CCBRT). There is much we can learn from Mike Grogan’s approach to create momentum by developing leadership and internal coaching capability to produce early results, thus creating more interest in expansion.

pdf CCBRTs Lean Journey Feb 2014


5S Yields Unexpected Benefits at Global Links

Can a 5S exercise (sort, set in order, shine, standardize and sustain) cause a nonprofit organization to run, not just more efficiently, but with renewed respect for its staff, volunteers and recipients? At Global Links, a Pittsburgh-based NGO focused on improving healthcare in underserved countries, that’s just what happened.

pdf 5S Global Links.pdf


A consideration of the relevance of lean supply chain concepts for humanitarian aid provision

In any crisis situation, for example drought, earthquake or war, logistics and supply chain activities connected with providing HA are vital to the effective provision of relief to affected populations. Yet in many recent crises situations, logistics continues to be an area that is not as well managed or resourced as it might be.

pdf Taylor & Pettit 2009 HA and lean.pdf


Toyota Launches National Program

Toyota Launches National Program to Expand Efforts to Help Schools, Hospitals and Community Organizations Make the Most of Every Dollar
At Clinton Global Initiative Meeting, the Company Announces It Is Donating Toyota Production System Expertise to Benefit Up to 20 Organizations in the First Year
Initial Project to Focus on New Orleans Nonprofit That Expects Toyota Techniques to Help It Accelerate Post-Katrina Rebuilding

pdf Read the complete release.


Boeing boosts nonprofit agencies by sharing lean tips

"The value of doing this is, it saves us a ton of time," said Bruce Bohmke, deputy director at the zoo. Using lean techniques to design the new penguin habitat, the zoo was able to reduce its exhibit design cycle to eight months from 18.

The process helped save the project 1.5 percent, or more than $90,000, and also eliminated the need for additional fundraising.

pdf Lean Nonprofit Boeing


Lean Recycling Program - Brasil

This article aims to show how some lean concepts appliance helped Cooperativa Aliança, in Sumaré-SP, to improve its productivity, income and work environment. We hope this example can contribute to inspire similar initiative in other communities, bringing them results as significant as those presented here.

pdf Read the complete article.


Humanitarian Aid into Africa Value Chain Analysis Paper

The research outlined in this paper was commissioned from the Logistics and Operations Management Section of Cardiff Business School (CBS) by the charity Advance Aid in order to provide an independent and systematic evaluation of conventional methods of supplying aid products to Africa compared with the model of local manufacture and prepositioned stocks proposed by Advance Aid.

pdf Read the complete article.